Refund policy

At Armor of Love, we are committed to your satisfaction. If you are not completely satisfied with your purchase, we are here to help.​

Eligibility for Refunds and Exchanges

  • Items must be unused, in original packaging, and with tags attached.

  • Requests must be made within 30 days of purchase.

Non-Refundable/Non-Exchangeable Items

  • Final sale items

  • Custom orders

  • Items marked as non-returnable

Refund Process

  • Contact our customer service team at info@aolscrubs.com.

  • Provide proof of purchase and reason for the refund.

  • Refunds will be issued to the original payment method within 7-10 business days.

Exchange Process

  • Contact our customer service team at info@aolscrubs.com.

  • Fill out any required forms and indicate the desired replacement item.

  • Ship the item back to us using the instructions provided.

  • Any price differences will be handled during the exchange process.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is damaged or defective.

  • Use a trackable shipping method for returns.

Damaged or Defective Items

  • Report any issues to our customer service team within 7 days of receiving the item.

  • Provide photos (packaging included) and a description of the damage or defect.

  • We will send a replacement or issue a refund if you prefer.

Processing Time

  • Returns and exchanges will be processed within 5-7 business days of receiving the item.

Contact Us For any questions or concerns, please contact us at:

  • Email: info@aolscrubs.com

  • Business Hours: 7 am -7 pm PST

Policy Updates This policy is subject to change. Please review it periodically for any updates.

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